Docs - Digital Rewards Cards and Customer Loyalty Program (DRC)

Docs

Plan FAQs

Our most asked questions from
businesses just like yours! 

White label allows you to brand DRC as your own. Use your own domain, dashboard & scanner logos, colors, SMTP, and SMS.

It is only available on our Pro Plan. 

Yes. However, it is only available on the Pro Plan.

View API Docs.

Yes. Referral Rewards are available on the Business Plan.

Referral Rewards are available on all cards except the Membership Card and Gift Certificate. 

  • Stamp Card
  • Discount Card
  • Rewards Card
  • Cashback Card
  • Coupon Card
  • Multipass Card
  • Membership Card
  • Gift Certificate Card
Digital Rewards Cards DRC - Referral Program Active settings

All Referral Rewards allow to set rewards on first card use OR when card issued to new customer, except the Discount Card.

No. It is not possible to add Referral Rewards to the Starter Plan. You must choose the Business Plan. 

Technically, yes. But you will run into issues with redemption and managers sharing the same account. 

No. We currently do not offer an Agency Plan. 

Yes. Please contact us and let us know your requirements. 

Yes. Please contact us for pricing. 

No, not at this time. However, we are working on a solution. 

Card FAQs

Our most asked questions from
businesses just like yours! 

Yes. On the cards, you can add your logo, change color, add image, and company contact info.

Some settings can be changed after activating the cards. However, promo settings cannot be changed to avoid abuse.

Digital Rewards Cards - DRC - Settings can't be changed

Yes. You can set your Google Business Listing as the feedback link along with a custom page or other platforms including Facebook, Yelp, Foursquare and more. 

Digital Rewards Cards DRC - Feed Links - Multiple

Yes. You can even automate the RFM Push Notifications.

Recency – How recently did the customer purchase?
Frequency – How often do they purchase?
Monetary Value – How much do they spend?

Read More >

Digital Rewards Cards (DRC) - RFM Settings - digital rewards cards 2

You can manually send and automatically send various types of Push Notifications, totally free, including: 

Digital Rewards Cards DRC - Automatic Push Types - birthdays
Digital Rewards Cards DRC - Automatic Push Types - feedback
Digital Rewards Cards DRC - Automatic Push Types - next visit
Digital Rewards Cards DRC - Automatic Push Types - referral rewards
Digital Rewards Cards DRC - Automatic Push Types - rfm at risk
Digital Rewards Cards DRC - Automatic Push Types - rfm beginners
Digital Rewards Cards DRC - Automatic Push Types - rfm champions
Digital Rewards Cards DRC - Automatic Push Types - rfm doubtful
Digital Rewards Cards DRC - Automatic Push Types - rfm growth
Digital Rewards Cards DRC - Automatic Push Types - rfm loyal regular
Digital Rewards Cards DRC - Automatic Push Types - rfm medium
Digital Rewards Cards DRC - Automatic Push Types - rfm needs attention
Digital Rewards Cards DRC - Automatic Push Types - rfm sleeping
Digital Rewards Cards DRC - Referral Program Active settings

You can manually send spontaneous push notifications for flash sales or any other reason. 

Yes. Through our Mailings screen you can send install links to specific customers. 

Yes. Only the Membership Card allows you to accept payments via DRC using Stripe. 

For all other cards, you can integrate your POS or online store to accept payments for prepaid cards.

Yes. You can send SMS via Twilio and email via SMTP or Mailgun. 

Yes. You can import your customer list using this example xlsx format. 

Yes. DRC works with Twilio and Mailgun, seamlessly.